The poor maintenance of rooms at Gauri Bhawan & Vaishnavi Bhawan.

Application for seeking information under RTI Act

The Chief Executive Officer,
Shri Mata Vaishno Devi Shrine Board. (SMVDSB)
Katra – 110 003
Email: ceo@maavaishnodevi.org
Fax no. 01991- 232089

Sub: Application under Right to Information Act 2005

Dear Sir,

Please provide the following information under Right to Information Act 2005.

I sent a letter on 31-March-2007 per UPC about the poor maintenance of rooms at Gauri Bhawan & Vaishnavi Bhawan. This letter remains unanswered till date. The details of letter are as under:
Letter dated : March 31, 2007
Reference Number : Nil
Sender's Name : Rajiv Kumar Agarwal

In order to ascertain information telephone calls were made on 23, 24 and 25-May-2007 to Mr. Puneet Kumar, Additional CEO on phone no. 01991-232075. Mr. Som Raj, peon attended that call and once passed on to Mr. Balkishen, PA to Additional CEO. PA could not provide information sought on name and contact details of PIO and advised me to call Dy. CEO on phone no. 01991- 234571. On calling subsequently Mr. Som Raj took the calls and advised to contact Dy. CEO.

The phone no. 01991- 234571 to reach Mr. Ravi Suri, Dy. CEO was attended by Mr. Horey Singh and Mr. Angrez Singh. There was no body in the office and he gave mobile no. 09419180859 to reach Dy. CEO. On 25-May-2007 I could talk to Mr. Ravi Suri, Dy. CEO and asked for relevant details. He was kind to speak for some time and for details he advised to call again and speak to Mr. Ashwini, PA. All the time spent and efforts made failed to contact officers and get information. Now to seek information this application is being made under Right to Information Act 2005.

1. Please advise me the daily progress made on my letter of 31-March-2007, so far. i.e. when did this application reach which officer, for how long did it stay with that officer and what did he/ she do during that period?

2. Please give the names and designations of the officials who were supposed to process this application and why have they not done so?

3. What action would be taken against these officials for not doing their work and for causing harassment to the public? By when would that action be taken?

4. Please give the names and designations of the officials who are responsible for supervision, running and maintenance of Gauri Bhawan & Vaishnavi Bhawan.

5. Have these officers ever reported about the pitiable condition of maintenance of Bhawans to higher officers. If so copy of their report and action taken may be provided.

6. Please give the numbers of fixed line and mobile telephones along with names and designations of the officials who are using these phones. How much is the amount of bills paid for each phone line during last one year?

7. Please advise for what purpose these phones have been provided and how a common man like me can reach SMVDSB officers on phone.

8. Please furnish information about the expenditure made for maintenance of Gauri Bhawan & Vaishnavi Bhawan during the year 2004-05, 2005-06 and 2006-07.

9. The web site http://www.maavaishnodevi.org is not working properly since long. Please give the names and designations and qualifications of the officials who are responsible to run and maintain web site - http://www.maavaishnodevi.org.

10. Please furnish the information that how much is the yearly cost (salary + benefits) to SMVDSB of the officials who are responsible to run and maintain web site?

11. The web page http://www.maavaishnodevi.org/room_bok.asp has drop down menu for year. This drop down menu shows year 2004 by default. Is it asteful to keep so many years there and waste time of user in navigation? Please furnish the information that why years from 2004 to 2010 are provided? The current date should display by default.

12. As per information provided on site, this site has been created by Protonlinks Systems Pvt. Ltd. Has this issue been brought to their notice? What are the remedial action taken? Please provide details of communications SMVDSB made with website creators?

13. The rooms can not be booked more than 30 days in advance. Please furnish the information why the rooms can not be booked more than 30 days and less than 4 in advance.

14. A railway ticket can be booked upto 4 hours before the departure of train. For the convenience of Yatris, the rooms should be available for booking between 60 days and 4 hours in advance. Please furnish the information by when this would be done.

15. Please furnish the information that how much payment and other expenses were made for running and maintaining of this web site during the year 2004-05, 2005-06 and 2006-07.

16. Why there is no response to faxes sent on fax no. 01991-232089 of SMVDSB? Please provide copy of log sheet of faxes received and name of officers who are responsible for taking action.

17. Please furnish the information about the expenses made for maintenance of Gauri Bhawan & Vaishnavi Bhawan during the year 2004-05, 2005-06 and 2006-07.

18. Please give the names officials/ staff responsible for maintenance of Gauri Bhawan & Vaishnavi Bhawan

19. Please advise the occupancy rate of rooms at Niharika Bhawan, Kalika Bhawan, Shridhar Bhawan, Gauri Bhawan & Vaishnavi Bhawan.

20. The mails sent to ceo@maavaishnodevi.org bounce back with message - User mailbox exceeds allowed size. Please give the names officials/ staff responsible for operation/ and maintenance of emails along with list of emails received during last 15 days.

I am depositing Rs.10/- as application fee. I state that the information sought does not fall within the restrictions contained in Section 8 and 9 of the Act and to the best of my knowledge it pertains to your office.

This to certify that I, Rajiv Kumar Agarwal son of sri Shobha Ram Agarwal am a citizen of India.

Yours sincerely,

(Rajiv Kumar Agarwal )
KK-3, Kavi Nagar,
Ghaziabad
Date: 26-May-2007