The amount collected as reservation charges for 2nd Class Sitting coaches of above trains during 2004-05, 2005-06 and 2006-07.

Application for seeking information under RTI Act 2005

Public Information Officer,
Divisional Railway Manager, Northern Railway,
Moradabad Division
Moradabad (U.P.)

Dear Sir,

Preamble
I am a regular traveler in AC Chair Car on Train Nos. 4315/ 4316 New Delhi - Bareilly Intercity Express for last few years. The passengers traveling with reserved tickets in 2nd Class Sitting coaches of Train No. have harrowing journey due to unauthorized occupation of seats by unauthorized passengers. The railway is losing revenue in the form of reservation fee not paid by these unauthorized passengers. This train is always packed more than the carrying capacity of coaches.

Tea without Sugar not made available by the catering staff in AC Chair Car of these trains. I, a number of times have asked the Catering team to inform their contractor that senior citizens/ diabetics and other passengers need tea without sugar for health reasons. On my journey on 20-July-2005 I asked about my requirement of tea without sugar to TTE, Mr. Amit Kumar. He asked the catering staff for the same but they expressed their inability to cater Tea without Sugar. I also made a note on suggestion/ complaint book Catering contractor about the necessity of providing tea without sugar.

The complaints sent on 1-Mar-07 and on other occasions to Appropriate Officer, Indian Railway Catering and Tourism Corporation Ltd. (North Zone), 7th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, have fallen on deaf ears and there is no response so far.

Please provide the following information under Right to Information Act 2005.

1. The amount collected as reservation charges for 2nd Class Sitting coaches of above trains during 2004-05, 2005-06 and 2006-07.

2. The total amount of reservation fee for 2nd Class Sitting coaches of above trains during 2004-05, 2005-06 and 2006-07 worked on 100% occupancy.

3. The action taken to improve the realization of reservation charges.

4. Please provide the name and designation of the supervisors/ officers who are looking after collection of reservation charges these trains.

5. Please provide the name and designation of the supervisors/ officers who are looking after ticket less traveling in these trains.

6. Please provide the name and designation of the catering supervisor/ officer who are assigned to look after catering in these trains
· Reasons for their continued silence and not attending to the complaint of passengers.
· Departmental action taken against these supervisors/ officers for their failure to attend to the complaint of passengers.

I state that the information sought does not fall within the restrictions contained in Section 8 and 9 of the Act and to the best of my knowledge it pertains to your office. This is to certify that I, Rajiv Kumar Agarwal s/o. of Shri Shobha Ram Agarwal, am a citizen of India.

I am enclosing Indian Postal Order No. 66E 264706 for Rs. 10/- payable to PIO, Divisional Railway Manager, Northern Railway, Moradabad Division as prescribed application fee.

Yours sincerely,


(Rajiv Kumar Agarwal)
Editor, Reform 4 Better Governance,
SC-7, Shastri Nagar,
Ghaziabad – 201 002
Mobile : 98.107.17902
email ID : rajiv50@gmail.com

Place: Ghaziabad
Date: 20-November-2007

rti act\Railways\071120 - RTI application - BE_NDLS Train No. 4315 4316 2nd class reservation fee and Tea without Sugar not available